“Your company replaced my entire heating and air conditioning system (including all new duct work) last month. Your team was every customer’s dream. Every one of them was courteous, clean, mannerly and just all around nice guys. It was very pleasant to have them in my home. As soon as the city inspector looked under the house, he knew immediately that your company was the one to do the work on my system. He said the qualify of the work was undoubtedly C. L. Carter’s. He raved about your workmanship and attention to detail. He said no one else in the Tidewater area could compare. I’ve wanted to send this thank you for weeks, but time has gotten away from me. Please feel free to share this letter of thanks as a testimonial to the qualify and expertise of your work.”
B. Ifko, Chesapeake, VA
“Not enough can be said about the work ethics, due diligence, or professional knowledge they exhibited. They completed the installation in a timely manner and went out of their way to please me in every way. You should be proud to have these gentlemen in your employment as they can only bring accolades in the way of customer satisfaction.”
R. Goetz, Chesapeake, VA
“I want to sincerely thank you for your prompt and courteous service. You have impressed us beyond measure. My husband and I are in the midst of serious renovations and have had contractors in and out of our home for the past five months. Never in that time have we dealt with your caliber of professionalism.”
T. Taylor, Chesapeake, VA
“We have certainly been enjoying the wonderful air conditioning system that you installed for us this summer. We were most impressed with how you figured out some of our more challenging areas of the house that many other companies were stumped by.”
M. & J. Lewis, Norfolk, VA
“When my wife and I made the decision to replace our existing heating and air conditioning equipment, I phoned different HVAC companies in the area for information I wanted prior to meeting with someone. You made the time to speak with me directly on the phone where others were only interested in making an appointment. Once invited for an estimate, you did not visit for 4 hours trying to sell me your services as others had done. In fact, you presented yourself, questioned what I wanted, saw what I had and left within 15 minutes. This ‘no nonsense’ business attitude in dealing with you was very much appreciated . . . Your crew was prompt, courteous, thorough and very patient with our questions. The entire job was completed in less than two days. They did exactly what we requested and then some.”
J. Madren, Virginia Beach, VA
